Language scripts

Female customer service executive standing with headset standing in office

English remains a struggle for most people working in the hospitality industry in Tanzania, and this hinders their ability to communicate to guests and customers.

This course category will support your staff in learning how to communicate in different situations and interactions with hotel guests.

Course list

  • LS 01: Front office and reception
  • LS 02: Housekeeping
  • LS 03: Food and Beverage
  • LS 04: Security
  • LS 05: Transport