Hospitality Standards

Waitress standing with napkin in restaurant

Having a good understanding of hotel guests expectations will ensure the best, most professional service and an enjoyable guest experience. This informative course will teach your team the basics of hospitality standards

Course list

  • HS 01: Types of travelers & expected standards
  • HS 02: Front office standards
  • HS 03: Food and beverage standards
  • HS 04: Security standards
  • HS 05: Housekeeping standards
  • HS 06: Health and safety standards